WHAT IS YOUR RETURN/EXCHANGE POLICY?

Returns:

If you are not fully jazzed with your products for any reason, we are happy to refund your purchase with return domestic shipping at no cost to you if you notify us within 14 days of receipt. After the 14 day period, any requests for returns up to a 30 day period from receipt are charged a flat fee of $10, deduced from your refund. All return shipping from international addresses is the responsibility of the recipient. Returned items must be new (briefly worn to try on, but not worn for an extended period), unwashed and with tags (if applicable). Please note, any items returned with pet hair/harmless surface detritus are subject to a 30% restocking fee.  Please get a hold of Whitney (whitney@gamineworkwear.com) to initiate a refund. All returns must be received within 30 days of receipt. We appreciate your patience as we thoughtfully respond to your query.

*Sale items: All sale purchases can only be returned for store credit. We are always happy to accommodate exchanges at no cost—please get in touch with Whitney (whitney@gamineworkwear.com) to arrange for store credit/exchanges.

*Hats: Please note, hats are made to order in the Portland (Oregon) Studio of Brookes Boswell and can only be returned for store credit.

*Store Credit: store credit is good for one calendar year from issue.

Exchanges:

We are pleased to offer exchanges with return domestic shipping at no cost to you if you notify us within 14 days of receipt*. We are delighted to offer one no cost exchange for our International Customers—all return shipping from international addresses is the responsibility of the recipient. All exchanged items must be new (briefly worn to try on, but not worn for an extended period), unwashed and with tags (if applicable). Please note, any items returned with pet hair/harmless surface detritus are subject to a 30% restocking fee.  Please get a hold of Whitney (whitney@gamineworkwear.com) to initiate an exchange within 14 days of receipt. All exchanges must be received within 30 days of receipt. We appreciate your patience as we thoughtfully respond to your query.

*Please note: we are unable to accommodate more than three exchanges per purchase.

HOW LONG WILL I WAIT FOR AN EXCHANGE?

We do our best to stock our shelves with a small number of sizes, fits, and inseams to make exchanges as smooth and quick as possible.  We cannot guarantee that a particular size/fit/inseam will be available should you need to make an exchange.  If we do not have a particular item in stock, there will be a lead time, which will depend on the item.  As sizing is an imperfect science, and we do our best to estimate sizing with the info. we are provided, we want to be super transparent that you may need to wait out an exchange even in the best case scenario. Please email whitney@gamineworkwear.com with your questions before ordering.